The Advantages of Hosted Telephony Services A few years back, many businesses would buy the phone systems which they would install on their premises and then attach several phone line extensions. The company will then need to maintain the unit all pay the telecommunication company to do that for them. Hosted telephony, however, is a […]
The Advantages of Hosted Telephony Services
A few years back, many businesses would buy the phone systems which they would install on their premises and then attach several phone line extensions. The company will then need to maintain the unit all pay the telecommunication company to do that for them. Hosted telephony, however, is a phone system that is held in a computer server company somewhere and they are the ones supplying this service to you. These companies will then need just to find those phones that have this service. In the case where the phone goes wrong, the company will be set by just getting another phone and changing some few settings. You will only need a web browser to help you in the managing of the phone system.
The capital needed in investing in hosted telephony is relatively low. The reason for this is that you will need little equipment to get the service. This phone unit can serve you for a long time thus eliminating the need to keep purchasing new phones. This phone system will also allow you the opportunity to make the phone calls using your computer.
When you are using hosted telephony, you will also be assured of mobility. You will find that whether you have an office or have some people working for you from home, they call all be part of the same phone system. You will find that making calls between phones that are of the same system will be free for some companies.
You will find that hosted telephony will also be easy to maintain and it will offer great support. This phone system will give you support when you need it from the subscription. When there is an issue with the broadband or the network supply, this is when you will need assistance from the IT support. The support will be able to show you how you will handle things by yourself and also provide any help when you need them to.
You will find that when you are using the hosted telephony, you will be able to handle the management of any system levels all on your own. You will be able to control things by logging on the web browser from anywhere you are. You will be able to keep track of all the calls that are going out or coming in to the system when you use the web browser. You will not need to hire the telephone engineer or even have basic knowledge of how these phones work for you to be able to control most of the things in the system. You can try to use the hosted telephony phones depending on the supplier you are dealing with. You can choose to use one phone to give a try of the service.